Payment

• We only accept ebay managed payments.
• Payment must be made within 5 days of purchase.
• We will ship your item within 3 business days of cleared payment.
• All customs duties, import taxes, and other related fees incurred during delivery are the buyer's responsibility. If you have any concerns, please contact your local customs office before purchasing.
• If the item is refused, you will be responsible for the return shipping costs.

Shipping

• I send a product by Fedex or DHL or Japan post.I attach the tracking number.
• Shipping is only available to the address registered in ebay.
• Please note that any address not registered in ebay is not acceptable to ship.
• Shipping is available from Monday to Friday.Weekends are not available because delivery company is closed.

Delivery time

1. Delivery usually takes approximately 2-5 business days in USA
2. Shipments might be delayed due to the following reasons:

• Bad weathers
• Public holidays
• Delay at the customs office

Returns/Cancellation Policies

• Returns will only be accepted if the item is different from what is described in the product description.
• As a rule, products that have been used cannot be returned.
• Customers are allowed to return the item within 30 days from the delivery or pick up date for a full refund.
• If you are returning an item for personal reasons, shipping charges will not be refunded and if you received free shipping on your order, the shipping fee from Japan to the buyer. The shipping fee will be deducted from the refund amount.
• In the unlikely event that a directly managed or branded store determines that an item is fake, we will take the necessary recall measures.
• Just provide us with the information that clearly shows that the item is fake. Otherwise, we will not be able to make a decision.
• All fees imposed during the return shipping are the responsibilities of the customer
• Please contact us before starting a return
• Please provide us the tracking number once return shipment is made.
• If the mistake caused by human error is occer, please forgive me for cancelling by us.
• The mannequin and outer box shown in the background of the photo are decorations and are not included.
• The included items are only those listed in the accessory section description above.

《Second Hand Dealer Permit》

• At Cocora Store, we only sell and deliver 100% authentic luxury brand items purchased from auctions and second-hand stores that are open only to authorized second-hand dealers in Japan.
• We are officially registered as a legitimate company and have obtained permission from the Kyoto Police Station (Kyoto Prefectural Public Safety Commission registration number:611282430015).

• ·Almost Unused HERMES Garden Party PM 36 Silver Metal Fittings Negonda Tote Bag
• ·Chanel Mini Push Lock Matelasse Lambskin Chain Shoulder Bag Black A6291
• ·Auth CHANEL - Black Suede Leather Shoulder Bag Gold hardware
• ·Chanel Black Lambskin Triple CC Shoulder Tote Bag XX00044
• ·Hermes Boled 31 K Chopped Orange Sv Metal Fittings Torillon Ladies Shoulder Bag
• ·CHANEL Matelasse Shoulder Bag Lamb Skin Gold Black CC Auth bs21318
• ·Chanel Black Matelasse Lambskin Push Lock Chain Shoulder Bag A5855
• ·Chanel Shoulder Bag Black CaviarSkin 4701352
• ·HERMES Lindy Mini Lime Trillon Clemence Shoulder Bag #Rc039
• ·Auth CHANEL Mini Matelasse Black Lambskin Shoulder Bag Gold hardware
• ·Authentic CHANEL New Travel Line Shoulder Tote Bag Nylon Leather Black 9032L
• ·Chanel Black Lambskin Medium Classic Double Flap Shoulder Bag 114751
• ·Hermes Black Calf Clémence Long Wallet with Gold Detail - Pico Tan 22 (SKU: B
• ·CHANEL Matelasse Leather Chain Shoulder Bag Black
• ·CHANEL Mademoiselle Chain Shoulder Bag Lamb Skin Black Gold CC Auth bs21196
• ·Chanel Black Lambskin Medium Classic Double Flap Shoulder Bag 172941